Privacy Policy

We take your privacy seriously. We do not share your personal or health information with anyone, except:

  • When you ask us to do so
  • To get advice on your care, without revealing your identity
  • In order to collect payment from a third party
  • As required by law

In order to ensure safe and effective massage therapy treatments, we collect your personal and health information on a confidential health history form. After each massage, your therapist makse treatment notes. This health information is your personal property, and it (as well as any discussions during your treatment) stays private between you and your therapist.

Some of the reasons we collect your personal and health information are:
1. To treat and care for you
2. To contact you about appointments or treatment options
3. To consult with supervisors about your care (without revealing your identity)
4. To plan and administer internal operations
5. To receive payment for your care from a third party
6. To comply with legal and regulatory requirements

If we need your information for some other purpose not listed here, we will notify you and get your permission to use it.

Here’s what we do to protect your personal and health information:
1. We only collect information that is necessary to treat you effectively
2. We continually make sure your information is up to date
3. We keep your information private and under lock and key
4. We give you access to your health records if you wish to see them
5. You can make corrections to your records at any time
6. You may get a copy of your file if you wish, with a small fee to cover copying costs
7. We get your permission to share your health records with other health care providers
8. We keep your records for 10 years from your last visit, and then destroy them securely

If you have questions or complaints about this policy or about the privacy of your personal or health information, please speak to Ellen Symons, RMT at info@bodypoets.com or 613-222-0465.

If your concern is not resolved, you can contact the Information and Privacy Commissioner of Ontario at 1-800-387-0073.

Email this page

504 Kent Street, Ottawa ON K2P 2B9 (613) 222-0465
 
Copyrights